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Privacy Policy

At BORQ Professional, accessible from www.BORQ.in, one of our main priorities is the privacy of our visitors and customers. This Privacy Policy outlines the types of information that are collected and recorded by Antrix Enterprise and how we use it.

1. Information We Collect

When you visit or make a purchase from BORQ.in, we may collect the following types of information:

  • Personal Information: This includes your name, email address, billing and shipping addresses, phone number, and payment information.
  • Order Details: Information about your orders, including product selections, order history, and transaction data.
  • Payment Information: Payment details are processed through a third-party payment gateway, RazorPay, and we do not store your payment card information. For cash or pay-on-delivery orders, relevant order details are recorded.
  • Website Usage Information: We may collect information about your device, web browser, IP address, and cookies to analyze how users interact with our site.

2. How We Use Your Information

We use the information we collect for several purposes:

  • To process and fulfill your orders
  • To provide customer support and respond to inquiries
  • To improve and customize your experience on our website
  • To communicate with you regarding updates, promotions, and special offers
  • To comply with legal obligations

3. Sharing of Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except:

  • Service Providers: We may share your information with trusted third parties who assist in operating our website, conducting our business, or servicing you (such as RazorPay for payment processing), provided that these parties agree to keep this information confidential.
  • Legal Obligations: We may disclose your personal information when required by law or to protect our rights, property, or safety.

4. Cookies

Our website uses cookies to enhance your browsing experience by personalizing content and ads and analyzing site traffic. You may choose to disable cookies through your browser settings, but this may limit your experience on our website.

5. Third-Party Links

Occasionally, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites.

6. Data Security

We take reasonable steps to protect the information you provide to us from unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure.

7. Your Rights​

You have the right to:

  • Access the personal information we hold about you
  • Request correction of any inaccurate data
  • Request deletion of your personal information, subject to certain legal requirements

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at:

  • Email: contact@borq.in
  • Phone: +91 963 88 22011
  • Address: 223, KALP BUSINESS PARK, S.P. RING ROAD, NIKOL, AHMEDABAD 382350